We may not be the first name that pops up when you Google search “laser cutters”, but just read our Thunder Laser customer reviews and go lurk on the (Unofficial) Thunder Laser Owners Facebook page. You’ll see that we have a reputation for exceptional customer service and a cult following amongst laser nerds!
Our customer service stands out above other laser companies-you’ll talk to real person when you reach out to us who is a certified ‘laser nerd’
Affordable -Our machines are reliable and durable with a quality usually only found in more expensive industrial laser machines.
Easy to replace parts- Thunder Laser machines are deliberately designed to use off-the-shelf components. This means you don’t have to buy parts from us.. although we’d love it if you did! We stock most parts and can get the right part to you quickly and can provide instructions for installing them.
Shipped from within Canada-our machines are shipped from our warehouse in Vancouver or our head office in Calgary. No waiting for customs or extra fees!
High Quality- our manufacturer tests our tube for 48 hours before they ship. We’ve been to their factory and can testify these machines are legit and built to last.
No Setup- “Ready to Go” with very minimal setup straight out of the box.
Our Online Community is awesome- 67% of online community members found the help they were looking for 90-100% of the time,15% of members found help they needed 80-90% of the time and 8% found what they were looking for by searching the existing posts in the group.
We’re makers and educators too- our headquarters are based out of Calgary’s Fuse 33 Makerspace and have an additional demo center at the Toronto Tool Library.
Read more about us in the blog: The Story of Thunder Laser Canada>>