The working temperature of the machine should be +15°C to +35°C / 59°F to 95°F and humidity 40% to 70%, and not in direct sunlight.
(1) The Mini 60 and Nova 24 have a NEMA 5-15P 110VAC 15A plug and will fit a NEMA 5-15R or a NEMA 5-20R. Customers need to install the 15A circuit breaker for the machine.
(2) The Nova 35, 51, and 63 now come with NEMA 5-20P 110VAC 20A plugs We always prescribe a dedicated 110VAC 20A NEMA 5-20R outlet for the machines. Customers need to install the 25A circuit breaker for the machine.
(3) Please refer to the link below for more information.
https://support.thunderlaserusa.com/portal/en/kb/articles/thunder-laser-main-power-requirements
(1) Please check if the chiller switch is turned on and if there is some error protection happening in the machine.
(2) Please contact our technicians at tech@thunderlaser.com if indeed.
Please contact Laser Canada Team for more details. sales@thunderlaser.com can assist with that.
Now we have a warehouse in Vancouver. usually, upon full payment, customers will receive their machine within 1-2 weeks. It changes according to real-time situations when in transport.
Usually, customers will receive the accessory within 1-2 weeks after full payment. It changes according to real-time situations when in transport.